Committed to People and Planet
What’s the Job?
As a Territory Manager for CertainTeed Gypsum, you will support the profitable sales growth of CertainTeed’s portfolio of gypsum products and systems by generating sustained demand within the territory. This is accomplished through sales and promotional activities targeted at positioning CertainTeed as the preferred choice among contractor and distribution customers.
Additionally, this position is responsible for providing service to assigned customer base that is consistent with, and in support of, the five Saint-Gobain attitudes that represent our heritage and ambition. Cultivate Customer Intimacy, Act as an Entrepreneur, Innovate, Be Agile, Build an Open and Engaging Culture.
Develops and implements territory strategy consistent with the overall U.S. Gypsum Strategy and U.S. Gypsum’s Must Win Battles.
Provide technical support to all customer audiences; establish credibility as solutions oriented, industry expert
Develops effective working relationships with distribution yard managers (up to 60% of time), contractors (up to 30% of time), and architects/specifiers (up to 5% of time) creating “pull-through” demand. Subsequently working with distribution customers to close related sales.
Actively targets and tracks construction projects from planning through bidding phases to maximize closing rates using company provided tools such as McGraw-Hill Network, SpecShare, etc.
Digital Usage, placing an emphasis on relationship-based sales to increase customer retention, satisfaction, and new opportunities through the effective use of SalesForce.com and Net Promoter Score
Performs market sensing functions and provides Voice of Customer reports on customer needs, and market intelligence/trends by documenting in SFDC.
Manages market price by customer, channel, mode/mix and SKU to maximize profitability. Monitors competitive market pricing and, where applicable, presents documented price approval requests to manager in strict accordance with legal requirements and company guidelines.
Conducts/participates in sales promotion and educational meetings with architects, contractors, applicators, and distributors’ personnel. Assists in the planning and conducting of contractor focus groups.
Identify, qualify and develop new account prospects consistent with overall company strategy
Promptly investigates customer complaints, prepares reports and make recommendations to supervisor for timely settlement.
Reports to: Regional Sales Manager SW
Travel: Primarily travel by company car. Up to 30% overnight travel.
Supervisory responsibility: No direct reports
What do you bring?
Bachelor’s Degree or equivalent training and experience providing knowledge of the regulations, practices and procedures concerned with outside sales activities for the construction industry.
Three plus years of related experience in applying this knowledge in daily sales activities such as managing customer relationship, sales presentations and the closing of sales.
Strong communication and interpersonal skills required. Demonstrated ability to establish rapport and build quality relationships through networking.
Negotiation skills, problem solving abilities, and presentation skills a must.
Proficiencies in MS Office applications (Word, Excel, PowerPoint, Outlook) are also required.
Proficient in Spanish preferred.
WHO ARE WE ?
With 12 300 employees in 56 countries, the Gypsum and Ceilings Activity extracts and processes gypsum into a wide array of plaster products for construction and decoration meeting growing customer demand for a comfortable and visually pleasing home environment, and also the ease to install.
To apply for this job please visit joinus.saint-gobain.com.
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