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Hires and trains departmental supervisors.
Oversees the daily workflow and schedules of the department.
Conducts performance evaluations that are timely and constructive.
Handles discipline and termination of employees in accordance with company policy.
Directing activities related to planning, procuring, dispatching, routing, and tracking of transportation vehicles, aircraft, or railroad cars utilizing the company’s TMS.
Planning, organizing, and managing staff members to ensure work is completed and consistent with the company’s standards.
Directing investigations to verify and resolve customer or shipper complaints.
Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.
Promoting safe work activities.
Researching transportation costs and methods and opportunities to improve network efficiency.
Investigating lost packages and shipments.
Communicating with management about the status of potential transportation disruptions.
Writing policies for handling transportation issues and delayed shipments.
Scheduling employees in logistics roles.
Developing transportation routes.
Creating a timeline for each part of the transportation cycle.
Analyzing information about delivery times and expenses to minimize future costs.
Managing and reporting scaled shipping and delivery times and costs.
One of the most important things a transportation manager needs is experience. Education can only go so far in preparing someone for the rigors of the job and everything that can go wrong on a day-to-day basis. A skilled transportation manager has a working familiarity with legal issues, government regulations and safety procedures. Competency in geography, mathematics, and analytics should be required.
They must be elite communicators and collaborators. They are constantly managing up to leadership and across to co-workers. This requires a nuanced level of communication for each level being managed. For instance, you’re not going to manage the expectations of your bosses the way you will be instructing your fleet managers to adjust their routes. In addition, every shipment has an origin and a destination and developing relationships with peers at key internal origins and key delivery distribution centers and customers can make the difference in utilization of your assets and improving your on-time delivery performance.
Transportation managers should also be able to use different software tools that help them track their shipments and analyze trends in shipment performance and cost. They need to know logistics optimization software, transportation and dock/yard management programs, and shipment visibility platforms.
Receiving of goods
Shipping of goods
Staffing levels/workforce planning
Ability to build partnerships to create efficiencies
It’s highly desirable, though not required, that a transportation manager obtains and keeps current various certifications. Some of the certifications include:
OSHA Safety Certification
Commercial Drivers’ License
Certified Supply Chain Professional
Hazmat Transportation Safety
Education and Experience:
Bachelor’s degree (preferably in business, logistics, supply chain management, or a related field).
Minimum 2 years working with a TMS solution.
Minimum 5 years working in Logistics/Transportation
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25 pounds at times.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To apply for this job please visit recruiting2.ultipro.com.
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