Website GCP Applied Technologies
Global leader in construction products
Description
Ensure a positive customer experience when interacting with the SCC Load Planner organization by creating and maintaining delivery schedules that meet and/or exceed customer expectations and result in better overall service (i.e. reductions in runouts, etc., utilize tank monitoring software to help achieve efficiency targets/delivery metrics, initiate schedule sailings calls to customers, and meet company policies/procedures and are in compliance with federal, state, and local regulations. Role may include additional Buyer and Administrative responsibilities when needed. This role will require effective and efficient management of supply related crisis. This role will also coordinate the daily work schedules of the warehouse team members and the production area, involved in performing a combination of shipping, receiving, loading and unloading trucks, stacking, picking and palletizing finished products, and running production.
Exercise independent judgment to ensure that customer needs are fulfilled on time with World Class service, quality, and support to both our internal and external customers.
To bring value to our customers and to GCP by producing and supplying a quality delivery routes in a timely and cost-effective manner.
Analyze multiple factors (i.e. Location of Distribution Center, product stocking location, driver availability, etc.) to develop cost effective delivery schedules that meet or exceed customer requirements.
Execute established delivery schedules (e.g. “Scheduled Sailings”) by contacting customers to secure/enter orders based on their established delivery schedule. Interact with SCC Inside Sales organization for follow-up as needed.
Utilize tank monitor software to secure and enter orders from Vendor Managed Inventory (VMI) customers to assist in building efficient deliveries. Execute delivery strategy of designated priority customers (i.e. “Island of Profits) as developed by the SCC NA Supply Chain Leader.
Ensure that delivery runs are in compliance with GCP EH&S policies (i.e. compatible products) and federal, state, and local regulations (i.e. truck weight restrictions, driver hours of service, etc.) Establish and maintain excellent lines of communication to Sales, Customer Service, and customers regarding all aspects of customer deliveries, especially when customer requirements cannot be met (i.e. delays to deliveries, etc.).
Act as the primary source of information on track & trace of SCC bulk delivery status.
Establish and maintain excellent lines of communication with SCC Manufacturing in regard to all aspects of product and asset availability (i.e. need for additional drivers, etc.).
Provide run sheets, at least 24 hours prior to loading, to each applicable SCC Manufacturing and ensure loading schedule is well understood by both Plant and KAG.
Communicate as quickly as possible any changes to the run sheets to both KAG and SCC Plants. Provide feedback/recommendation on established delivery schedules (e.g. “Scheduled Sailings”) concerning routing efficiency, asset utilization, and product mix constraints to improve load planning performance.
Establish and maintain excellent lines of communication with KAG Load Planning organization on the status/availability of assets (drivers and/or delivery unit) to ensure deliveries are being done as scheduled and to identify potential impacts if they are not.
Utilize effective problem solving and customer service skills to develop and communicate alternative solutions when delivery issues arise. Execute special projects as assigned
Purchase raw materials and tolled/externally manufactured goods in accordance with MRP demand planning as well as indirect materials (supplies, utilities etc.).
Assure timely delivery of raw materials from Suppliers
Communicate risks in supply & generate recovery plans as required
Maintain adequate stock to support production requirements & safety stock levels
Assure proper SAP MRP master data settings relevant to Lot Sizing, & Lead-times
Support plant production scheduling in accordance with MPS forecast planning.
Build and maintain relationships with S&OP and Supplier key contacts.
Provide timely forecast of critical raw material to suppliers.
Ensure proper and timely execution of Purchase orders for all Raw Materials
Negotiate price and Purchasing terms for indirect materials with spend less than $50K year /SKU
Coordinate purchasing and deliveries of raw materials to toll manufacturers or other GCP Manufacturing sites in accordance with demand planning.
Coordinate the receipts of materialssupplies to control inventory levels while ensuring supply.
Reconcile invoice issues to ensure timely payment to suppliers.
Perform frequent cycle counting to maintain inventory accuracy including toll manufacturers.
Receives order acknowledgements. Prepares and processes paperwork for shipments, including pick list, test reports, packaging labels, cut letters, bill of ladings, etc.
Verifies all receiving records for accuracy and completes data entry. Ensures FIFO is being used when storing and pulling finished goods. Coordinates Shipping/Receiving Warehouse employees on order pulling, shipping orders for daily schedule, and advises them on incoming orders. Communicates with shipping vendors to negotiate shipping pricing. Schedules appointments for “Will Call” customers.
Complete special projects as assigned
Minimum Requirements:
High School Diploma or accredited GED
3-5 years experience in a Customer Service/Logistics environment
2+ years of dispatch in multi-compartment tanker load planning experience
Minimum of 4 years of experience in Purchasing. (Experience in purchasing chemicals)
Solid knowledge of Supply Chain procedures (planning, supply management, capacity leveling, product deployment and inventory control)
Proven ability to effectively interact with multi-functional areas (Marketing, Sales, Manufacturing, Finance, Operations)
Strong analytical and problem-solving skills
Strong PC skills (Word, Excel, PowerPoint, Outlook, etc.).
SAP/MRP, ERP material planning experience required
Previous scheduling experience preferred
Must be able to successfully work in a fast-paced environment while maintaining a professional, courteous, and helpful attitude
Able to effectively manage multiple priorities and logistical requirements
Preferred Requirements:
Bachelors Degree in logistics
Strong customer service, teamwork, and leadership skills.
Possess exceptional organizational, problem solving, interpersonal, presentation and communication skills.
Demonstrated ability to react and easily adapt to a constantly changing environment.
Demonstrated ability to adapt and learn multiple skills. Under minimal supervision, interpret and implement GCP and federal/state/local policies/procedures/regulations.
Demonstrate the ability to acquire knowledge quickly.
Computerized order processing knowledge preferred.
SAP experience preferred.
To apply for this job please visit gcpat.com.
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